Confidence for patientsRelief for staff
Your practice’s newest team member - a Journey Guide that navigates your patients from prep to recovery
Trusted by physicians, from solo private practice to world-leading hospitals
For Patients
Your care team, in your pocket. Always available with clear, personal answers - so you never feel alone in your recovery.
For Surgeons
Less repetitive work, more time for patients who need your personal touch. Every patient still feels guided, cared for, and connected.
For Clinics
Relief for overworked teams. Fewer calls, smoother workflows, less burnout, and the insights to continuously improve care.
For Patients
Your care team, in your pocket. Always available with clear, personal answers - so you never feel alone in your recovery.
For Surgeons
Less repetitive work, more time for patients who need your personal touch. Every patient still feels guided, cared for, and connected.
For Clinics
Relief for overworked teams. Fewer calls, smoother workflows, less burnout, and the insights to continuously improve care.
to get your clinic setup ready to onboard patients
say they would trust a Digital Medical Assistant1
"very likely" to use a Digital Assistant rather than call the office1
of patient messages are resolved instantly
Fios Health Journey Guide: How it Works
A digital Journey Guide acts as another member of your staff, automatically managing patients in the background, relieving pressure from your human team
The Journey Guide answers patients' questions 24/7 via SMS, email, or web clearly, simply, and consistently with your protocols
Why Fios?
Transform your patient care with intelligent automation that works seamlessly with your existing protocols.
Protocol Automation
Upload or transcribe your protocols - Fios follows them automatically.
Personalized Support
Matches your tone and timing so support feels personal, not generic.
Reduced Escalations
Reduces "Is this normal?" calls and escalates only when needed.
HIPAA Compliant
HIPAA-compliant, secure, and transparent.
Continuous Improvement
Every patient interaction surfaces insights to help improve outcomes and reduce risk.
Protocol Automation
Upload or transcribe your protocols - Fios follows them automatically.
Personalized Support
Matches your tone and timing so support feels personal, not generic.
Reduced Escalations
Reduces "Is this normal?" calls and escalates only when needed.
HIPAA Compliant
HIPAA-compliant, secure, and transparent.
Continuous Improvement
Every patient interaction surfaces insights to help improve outcomes and reduce risk.
Trusted by leading physicians and clinics
Because our assistants are so easy to use and deliver immediate ROI
It ensures patients always receive the same clear, consistent guidance - based on our own team's knowledge and protocols. That level of trust is invaluable.
The Care Journey Guide has reduced the constant flow of routine questions. Patients feel more confident, and my team is freed up to focus where it matters most.
I believe this is the future of surgical care: patients supported every step, and care teams empowered to deliver better results with less strain.
The Care Journey Guide feels like adding a full-time team member - without the overhead. It takes on the routine tasks so we can focus on real patient care.
Since implementing Fios to our workflow, we have seen a noticeable decrease in patient call volume. Communication with perioperative questions has become more streamlined and enables me focus more on patient care rather than repetitive follow up calls.
The Digital Journey Guide answers patient questions the moment they arise, any time of day. It improves patient confidence and makes pre and post op communication much smoother.
It ensures patients always receive the same clear, consistent guidance - based on our own team's knowledge and protocols. That level of trust is invaluable.
The Care Journey Guide has reduced the constant flow of routine questions. Patients feel more confident, and my team is freed up to focus where it matters most.
I believe this is the future of surgical care: patients supported every step, and care teams empowered to deliver better results with less strain.
The Care Journey Guide feels like adding a full-time team member - without the overhead. It takes on the routine tasks so we can focus on real patient care.
Since implementing Fios to our workflow, we have seen a noticeable decrease in patient call volume. Communication with perioperative questions has become more streamlined and enables me focus more on patient care rather than repetitive follow up calls.
The Digital Journey Guide answers patient questions the moment they arise, any time of day. It improves patient confidence and makes pre and post op communication much smoother.